SENIOR ACCOUNT MANAGER

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This is an opportunity to join a fast-growing and high performing agency, taking a senior role within Three Whiskey's Client Services team.

The role

As Senior Account Manager, you will work closely with the Client Director and agency leaders to manage Three Whiskey’s client engagements; representing the agency and providing a first-class service to the brands we work with.

Working with an expert team of digital marketing specialists, you will help formulate bespoke and innovative solutions to our clients’ business challenges, in a commercially viable way. You must have strong organisational skills and  an exceptional eye for detail, as your role will require a hands-on approach and will include a responsibility for the delivery programmes of work from conception to execution.

We are looking for a talented and flexible digital marketing expert who is equally comfortable discussing challenges, opportunities and defining requirements on-site with clients as they are helping to develop and deliver the solution with our team back in the office.

What's in it for you?

  • Competitive salary and generous bonus
  • Share options so you can share in the company’s long-term success
  • Flexible working hours
  • 25 days holiday per year
  • Company pension scheme
  • An exceptional opportunity to shape your own career progression
  • Our commitment to support your career as far as you want to take it
  • Lovely office and fantastic location
  • A fun, hard-working and smart team to work with and learn from

Attitude and approach

  • Passionate about digital marketing
  • A hands-on work ethic
  • Consultative, strategic and collaborative
  • Friendly and personable
  • A proactive problem solver
  • ‘Good enough’ isn’t good enough
  • Someone willing to challenge the status-quo
  • A strong focus on delivery

Skills and experience

  • First class written and oral communication skills
  • Excellent commercial acumen
  • Strong project management and organisational skills
  • The ability to communicate across all levels of business
  • Experience working first-hand with analytics platforms (e.g. Google Analytics, Adobe SiteCatalyst) would be an advantage
  • An in-depth understanding of digital marketing (inc. SEO, PPC, media, social, content) and how they are used to achieve different goals
  • Evidence of previous success in an agency account management role

Day to day activities

  • Representing the agency and our services to clients
  • Spending time getting to know clients, on-site within their offices
  • Managing a portfolio of client accounts to a high standard, whilst maintaining targeted profit margins
  • Identifying growth opportunities, creating and delivering proposals to achieve revenue targets
  • Ensuring the successful delivery of programmes of work, flagging and resolving challenges and obstacles in a timely manner
  • Reviewing deliverables to ensure the highest standard of quality
  • Participating in, and leading, knowledge sharing sessions
  • Some international travel will be required as part of this role

How we'll measure your success

Your achievements in the role will be evaluated in terms of the following:

  • Performance against profitability and revenue targets
  • On time, on budget delivery of projects and programmes of work
  • Client and Three Whiskey team feedback

About Three Whiskey

We're a growing digital marketing agency located in Southwark - a ten minute walk from the South Bank and London Bridge. We specialise in providing digital strategy, PPC, SEO, paid media, social and content services for a portfolio of top-tier brands.

We are seeking to expand our team with people at the top of their game and who are looking for a unique opportunity to help shape a fast-moving digital agency.

Our vision is to provide digital excellence, high performance and fantastic service to our clients. We achieve this by creating a culture and environment which allows our team the space, support, tools and development to make the most of their strengths and fulfil their potential.

We know our agency performs at its best when our team are happy, respected, motivated and well-rewarded and this understanding is the ethos that guides how the business is run.

Find out more about what it's like working at Three Whiskey.